To carry out a process of coaching, the professionals in charge should have specific professional and communication skills suited to each individual. These skills on the other hand are added to one's own training. Management techniques are also necessary in conflict solving, negotiations, strategic planning, leadership skills and self-leadership. The coach applies deep listening strategies and the art of maieutics, è se noi mettessimo 'in altre parole': in other words making the customer powerful with challenging questions. Learning the techniques and learning the methodology is necessary to carry out the coaching plan, but the key to a good coach is not in the technical skills but their personal skills, active listening, engagement, achievement orientation etc... It is therefore essential to develop the human domain.

The organizing events team of Spa Villalba Hotel.